It's the things we do to make shopping better for you. Concierge Services is located on Level One. For more information, please call (312) 327-2300.

• Mall Gift Cards branded by American Express
• Dinner reservations
• Gift suggestions
• Hotel referrals
• Itinerary planning
• Multilingual staff
• Parking validations*
• Pet friendly/Pet Comfort Stations*
• Tourist information
• Transportation assistance
• Complimentary wheelchairs
• Guidebooks to sporting events, museums and activities (upon request; subject to availability)

*Discount Parking Validation
Available with a minimum $10 purchase at The Shops at North Bridge or Nordstrom. Validation terms are good at The Shops at North Bridge parking garages located at Ohio Grand Wabash and at 516 N. Rush. Parking ticket will be validated at a rate of $13 for three hours or less. Present your parking ticket to Concierge Services for more information. Click here to learn more about Chicago Convention & Tourism Bureau motorcoach parking. 

*Pet Friendly
Here at The Shops at North Bridge all the members of your family (even the four-legged furry ones) are welcome.  On levels 1 & 2 you will find Pet Comfort Stations that provide tasty treats, fresh water and waste baggies for your convenience.

The Doctor is In
From eye exams to prescriptions, the on-site optometrist Dr. Fernand Jimenez, is ready to take care of all your eye care needs with convenient weekday & weekend hours!  The doctor is located inside Optica on Level 1. Schedule your next appointment at 786-218-4744 today.

Family-Oriented Activities
Our Concierge would be pleased to suggest and help you arrange suitable activities for your family's ages and interests. For our teen guests, our Concierge is ready to provide teen-savvy advice on what's hot in our city.

Children's Amenities
Whether yours is just beginning, all grown-up or at any stage in-between, The Shops at North Bridge is a wonderful base for your family. We go out of our way to make our youngest guests feel welcome, and our resourceful Concierge is always close at hand – to make reservations for a family dinner, offer suggestions for tomorrow's outing and more.

• Family Restrooms & Lounge
• Nursing Room
• Nordstrom "1st Walker Experience!" - Parents that bring their little one to get their feet measured for their first pair of shoes can have their picture taken in their new shoes while holding a Nordy balloon!
• Nordstrom Kidswear of Kids Shoes - Receive a complimentary Nordy balloon
• Chicago Marriott Downtown Magnificent Mile - Game room and coloring books per request at the front desk.

Children's Menu Available At:

• Cafe Nordstrom 
• The Terrace at Conrad Hotel
• Conrad Hotel’s Room Service
• Chicago Marriott Downtown Magnificent Mile